everything you need to know about your clip, your order, and your bundle discount.
A single, obsessively-refined hair clip — one shape, four matte colors: Matte Black, Matte Beige, Matte Dark Coffee, and Matte Light Coffee. We'd rather perfect one clip than sell you ten mediocre ones.
A rust-resistant tension spring that's lab-tested for thousands of open-close cycles, curved inward-facing prongs that redirect pressure away from your scalp, a flat handle that lies flat against pillows and headrests, and an extra-large fit built for thick, long, or heavy hair.
Yes — it's sized for thick, long, or heavy hair, not just thin styles, and it's lab-tested for 8+ hours of hold.
That's the whole point. The curved, inward-facing prongs redirect pressure away from your scalp instead of digging straight in, so it's comfortable enough to forget you're wearing it.
No. The matte finish is smooth by design, and the prongs are shaped to grip without snagging, pulling, or breaking your hair.
Rinse with lukewarm water and a mild soap if needed, then pat dry with a soft cloth. Avoid harsh chemicals, alcohol, and high heat, and store it away from sharp objects so the matte finish doesn't scratch.
It's fine for everyday moisture, but we'd avoid submerging it for long periods — like swimming — or direct heat from styling tools. If you sleep in it, open it gently to protect the spring.
The more you buy, the less you pay per clip: 1 clip is 20% off at $15.99, 2 clips is 30% off at $11.20 each, and 3 clips is 40% off at $9.59 each.
Yes — on the product page you can choose a different color for each clip in your bundle.
No — the bundle pricing is applied automatically based on how many clips are in your cart, no code needed.
Yes — just enter the recipient's shipping address at checkout. If you'd like a gift note added, email us after ordering and we'll take care of it.
Orders are typically processed within 1–3 business days, then shipped. You'll get a tracking link by email as soon as your order ships.
Yes — free shipping on all orders over $60. Orders under $60 have a flat shipping fee calculated at checkout.
We currently ship within the United States. Enter your address at checkout to confirm availability for your location.
Not yet — we currently offer standard shipping only.
Visa, Mastercard, American Express, Discover, Diners Club, Google Pay, Apple Pay, Shop Pay, and PayPal.
We start processing orders quickly, so we can't guarantee changes once it's placed — but email us right away and we'll do our best.
Every order ships with tracking, sent to your email once it's on its way. If it's been a while and you haven't heard anything, reach out and we'll look into it.
First, check around your property and with neighbors — carriers occasionally scan a package as delivered a little early. If it still hasn't turned up after 48 hours, email us and we'll help sort it out.
You have 30 days from delivery to return your clip for a refund. Normal wear is completely fine — you have to actually wear it to know if the color and fit are right.
Every clip comes with a 60-day worry-free warranty against manufacturing defects and issues that come up through normal, everyday use.
Email us with your order number and, for warranty claims, a photo of the issue. We'll take it from there.
Once we receive your return, refunds are processed within a few business days back to your original payment method.
Email us anytime at hello@aloraluxeco.com — we typically respond within 1–2 business days.
We'd love to hear from you — email hello@aloraluxeco.com with your social links and a bit about your audience.
plus a discount for your first order.